Contact Us

We're here to answer your queries about our security and safety solutions

Call Us

Our customer support team is available during business hours

+27 78 573 1421

Email Us

Send us an email and we'll get back to you within 24 hours

info@khubisakcsa.co.za

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Johannesburg, South Africa

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24/7 Emergency Support

For urgent system failures or security emergencies, call our emergency support line: +27 78 573 1421

Office Hours

Monday - Friday:
08:00 - 17:00
Saturday:
09:00 - 13:00
Sunday & Public Holidays:
Closed

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Frequently Asked Questions

How quickly can you respond to a security system issue?

For critical security system issues, our team provides emergency response within 2-4 hours. For non-emergency maintenance, we typically schedule service within 24-48 hours depending on the situation and your service level agreement.

Do you offer maintenance contracts for security systems?

Yes, we offer various maintenance contract options including quarterly, bi-annual, and annual maintenance plans. These contracts include regular system checks, software updates, and priority response for any issues that arise.

Can you provide customized security solutions for specific business needs?

Absolutely! We specialize in creating tailored security solutions based on your specific business requirements. Our team will conduct a thorough site assessment and work closely with you to design a comprehensive security system that addresses your unique concerns and challenges.

What types of training do you offer for security system users?

We provide comprehensive training programs for all security systems we install. This includes basic user training for day-to-day operations, admin-level training for system managers, and specialized training for specific security features. We also offer refresher courses and training for new employees as needed.

How do I request a quote for a new security system?

You can request a quote by filling out our contact form on this page, calling our office directly, or sending an email to info@kcsa.co.za. One of our security consultants will contact you to arrange a site visit and assessment before providing a detailed, no-obligation quote tailored to your needs.